Withdrawing Funds Back to Your Wallet
Head to the withdrawal section inside your account and choose the wallet you want paid — DANA, OVO or GoPay. Enter the amount and double-check the wallet number is yours before submitting. We run a verification check on each withdrawal request to confirm the account belongs to you; this step is what keeps your balance safe from unauthorised requests. Once cleared, the
transfer goes back to the wallet you nominated. We do not invent a processing window — actual timing depends on wallet network load at the moment you withdraw.
- Open withdrawals — Go to your account, tap Withdraw, and you will see your available balance and wallet options.
- Pick your payout wallet — Select DANA, OVO or GoPay and confirm the wallet number matches your registered account.
- Enter the amount — Type the amount you want back, review the details on the confirmation screen, then submit.
- Verification and transfer — We check the request against your account before releasing the funds to your chosen wallet.